According to the regulations, potential borrowers need to be physically present upon application, as the staffs need to obtain supporting documents such as your details. Licensed moneylenders in Singapore do not offer any kind of loans over the phone. Remember that most of the illegal moneylenders or loan sharks transact over the phone.
For a convenient transaction, moneylenders nowadays use an easy online application. They only use their registered website address for this purpose. So, you can apply easily using their website application form.